IS SPEED OF SERVICE BECOMING MORE IMPORTANT THAN SERVICE QUALITY AND EFFICIENCY IN A BUSY WORLD?

After the introduction of the mobile phone, the digital revolution has led to a convenience revolution where customers expect to push a button and get immediate service. Along with that convenience comes…

MAKING STRATEGIC GAME CHOICES

Choosing a new game to add to your gaming floor is an important decision and one that can often involve a financial risk. Often gaming managers chose games they like personally but making a strategic choice…

LAST ORDERS FOR IGT 2019....GET DELIVERY IN BEFORE CHRISTMAS!

Last orders for IGT 2019…… get delivery in before Christmas! The new games continue to roll into the market for IGT with some strong performance results.  Even though we are getting close to Christmas,…

HOW DOES YOUR VIP/PLAYER DEVELOPMENT PROGRAMME RATE

Take this quick quiz to evaluate your clubs VIP and Player Development efforts within your loyalty program. 1. Do you have a Player Development/ VIP host function as part of your club’s loyalty program…