Over 3,100 key industry executives from the Gaming and Hospitality Industry gathered for the first day of the 30th Australasian Gaming Expo at the ICC Sydney at Darling Harbour.
Milestones were again set this year with registrations already up by 3% over last year and the trend continues with the first day’s visitor attendance increasing by 3% over the previous year’s attendance.
What they came to see was the world’s best and latest gaming and hospitality equipment – and that’s exactly what they got. This year we saw exciting new displays from Brintons, Jem and show newcomer, The Christmas Tree Company.
The first day’s seminar program was also in hot demand with all sessions full and several of them standing room only.
The event owner and operator, the Gaming Technologies Association, added to the fun by offering a trip for 2 to Las Vegas, one for each day of the event. Day-1 winner was Robyn Withers from Wauchope RSL.
At the conclusion of the first day the Association celebrated 30 years with a cocktail party and special presentations to exhibitors who have been with the AGE since 1990. We would like to again thank these exhibitors for their past and ongoing support and acknowledge them here; Allpride Signs & Marketing, Aristocrat Technologies Australia, Aruze Gaming, Brintons Carpets, BSG Australia, Global Gaming Industries, IGT, Jensen Data Systems, Paynter Dixon, Plantscaping Solutions, Scientific Games, SICO South Pacific, Sprintquip, Technoprom and VFJ Currency Equipment.
What’s On for Day 2
If you are arriving today make sure to get the most out of your AGE 2019 experience and download the Australasian Gaming Expo App from iTunes
Seminars Continue today:
9:30am – 10:00am
Keynote: Customer Needs: Beyond The Service
Peilai Qian, Senior Vice President Global Marketing, Marina Bay Sands
10:00am – 10:30am
Presentation: The Entertainment Dollar
Greg Norman, Director, Australia, Forecast Financial
11:00am – 11:30am
Presentation: They say it’s all about service….but is it?
Tracey Lentell, Director of Design, Culture and Change, Tracey Lentell ACCM, GAICD
11:30am – 12:20pm
Panel: The Evolution of Customer Service
Moderator: Terry O’Halloran, Associate, Russell Corporate Advisory
Morgan Stewart, Chief Executive Officer, Taree RSL
Jonathan Brain, Chief Operating Officer, Canterbury League Club
Matthew Bell, Group Gaming & IT Manager, Tradies Group
12:20pm – 12:50pm
Presentation: Organizing for Customer Experience
Sudhir Kale, CEO, GamePlan Consultants
2:30pm – 3:00pm
Keynote Presentation: How to reduce your food waste costs by 30%
Katv Barfield, Founder & CEO, Yume Foods Australia
3:00pm – 4:00pm
Panel: Sustainability & the Bottom-Line
Moderator: Chris Muir, Chief Executive, Gaming Technologies Australia
Kristy Rogan, Group Manager – Sustainability, Crown Resorts
Katv Barfield, Founder & CEO – Yume Food Australia