Entries by Diniesh Angel

IS SPEED OF SERVICE BECOMING MORE IMPORTANT THAN SERVICE QUALITY AND EFFICIENCY IN A BUSY WORLD?

After the introduction of the mobile phone, the digital revolution has led to a convenience revolution where customers expect to push a button and get immediate service. Along with that convenience comes a hunger for speed, with consumers now hating to wait for anything. Busy customers put swift service and convenience at the top of […]

MOST POPULAR ETHNIC CUISINE IN AUSTRALIA

Google provides data on a whole range of topics, including national cuisines, and allocates a score that indicates the level of interest in the topic. Google uses AI to categorize search terms for national cuisines. For example, Japanese cuisine will comprise hundreds or thousands of searches related to the topic such as Japanese restaurants, Japanese rice, sushi, sushi recipes, Japanese […]

MULLANE’S HOTEL LAUNCHES SARINO’S IN THE HILLS DISTRICT OF SYDNEY

  An in-house craft distillery, a refined Italian fare and rare single malt whisky valued at over $10,000 (that can be locked away in private liquor cabinets for safekeeping), plus a Mercedes-Benz chauffeur service is all part of the new Sarino’s experience which sits at the heart of the multi-level Mullane’s Hotel, now open to the public. Sarino’s Restaurant and […]

SAVE THE DATES 2020

Prepare now for the year ahead and pop these important CMAA events in your calendar, and your budget, for 2020. AHGE Expo Brisbane Convention Centre 17-19 March 2020 The Australian Hospitality and Gaming Expo (AHGE) is a must do for everyone involved in hospitality and gaming industry.  The AHG Expo showcases the latest in gaming […]

SPOTLIGHT ON JULIAN MUDGE

1. Your name, your club and your position. Julian Mudge, Finance Manager, The Albury SSA Club 2. What is your biggest or has been your biggest challenge with the club and your role? The biggest challenge for me was making the transition from Operations to Administration.  I had extensive experience in the Food, Beverage & […]

MAJOR WORKS AT MAROUBRA SEALS CLUB

With a budget of two Million and a 22-week completion program, it was all systems go for Steve MacLaren of Fairway Management Group to manage with the refurbishment of the gaming offering at Maroubra Seals Club. Both the internal and external gaming floor was completely stripped out and refurbished including creating new support areas like […]

CALL FOR RESTAURANTS TO USE COLOUR-CODED PLATES FOR DINERS WITH ALLERGIES

Allergy sufferers and their families are pleading with restaurant owners to use colour-coded plates to prevent customers from being accidentally served food that could be fatal, while pushing for compulsory food safety training for waitstaff. The restaurant industry is resisting any changes that would increase “red tape”, but for Barry Hickey – whose wife Ruth […]

DAPTO LEAGUES OPENS THE MILL

Dapto Leagues highly anticipated new bar and dining space – The Mill – opened to members and the general public last week. Renovations of Dapto Leagues commenced in May this year and have resulted in a multi-million-dollar state-of-the-art new bar and dining space opening to rave reviews yesterday. The Mill is an open space with […]