Despite a rigorous government crackdown and the introduction of new legislation, the gambling black market in Australia appears to be stronger than ever with forecasts estimating it will be worth more than $2 billion a year by the end of 2020. These are among the findings of a recent report by the Hong Kong based […]
A high level of demand for exhibitor space at the Australasian Gaming Expo 2019 has already seen just over 82% of the exhibitor space sold, 6 months prior to the Expo which starts on the 13th August. (In other words, read that as under 18% left!) To avoid disappointment, interested exhibitors will need to be […]
Next Payments has appointed experienced industry executive, Peter Walford, as Chief Operating Officer, based in Sydney. Peter brings a wealth of experience in the technology sector which will assist the Next executive team in forging their strategic direction domestically and internationally. Peter’s previous experience includes working with leading gaming machine manufacturers and gaming system companies […]
Submissions for the prestigious ClubsNSW Clubs & Community Awards opened this week, 11 February and will close on 3 May 2019. With a longer submission window this year, clubs are encouraged to submit their stories of benevolence and community impact across the nine categories listed below. Arts & Culture Clubs in Collaboration Disability, Welfare & […]
Multistar Hot Diamonds is the follow on game from IGTs very popular Multistar-Dazzling Diamonds. In December last year MS Dazzling Diamonds had already been in the market for a few months and was achieving 53% above the floor average turnover in clubs that had it installed, (Maxgaming Denom TO Ratio – 1.53). In December 2018, […]
It’s a long and interesting story, with a happy ending, but Bankstown RSL’s brand-new Club was not always a ‘given’. Scott Dickson, Bankstown RSL CEO came into the club industry working with administrators. He was very much involved with clubs that were in financial distress and either needed to be managed out of the trouble […]
You may be surprised at exactly how profitable investing in your customer experience can be. According to a report by McKinsey, strong customer experience improvement programs rapidly become self-funding. Businesses that can provide a stellar customer experience will have much higher levels of customer satisfaction and loyalty. Satisfied and loyal customers are responsible for contributing to […]
Time has run out for clubs and pubs in Canberra to surrender their machines before the ACT government begins seizing them. Clubs and hotels had until January 31 to exchange their poker machines for cash and other discounts before the governments regime of forced surrenders that aims to reduce the number of gaming machines in […]
Being on top of changing tastes and trends is vital for any venue to ensure your wine lists are up to date and your bars stock what your customers want to drink now. Cellarmasters Head of Wine Joe Armstrong has provided some insights into what he sees happening in the Australian wine market for 2019. […]
With the New Year just around the corner, Australians nationwide will be looking for new job roles as soon as the clock hit January 1st. A new study commissioned by Citrus Group, a leading recruitment company specialising in sourcing exceptional talent for contact centres, has revealed that 22% of Australians left a previous role due […]