DEALING WITH EMPLOYEE THEFT

Employee Theft from a restaurant, hotel, or bar is a term that is used when an employee steals cash, food, ingredients, or supplies while working on the job. In the eyes of the law, employee theft is just…

STAFFING CHALLENGES: OUR INDUSTRY’S NUMBER ONE PROBLEM

Raving Consulting are specialists in the Indian Gaming Market in the USA. With a regular and long-term player market, fully integrated business based on a similar structure, and a local mix of employees,…

NEW FB ALGORITHM USED BY ONLINE GAMING COMPANIES

A dangerous idea married to a dangerous technology Forbes recently published an article on Facebook about its potential legal action against a relatively unknown company, The Spinner.  According to…

AUSTRALIA'S HOSTPLUS & CLUB SUPER MOVE AHEAD WITH MERGER

Hostplus Super, a Melbourne-based, A$42 billion ($28.4 billion) superannuation fund, and Club Super, a Brisbane-based fund managing A$600 million, said Monday they have signed a successor fund transfer…

INVESTIGATING THE CAUSES OF AUSTRALIA'S CHEF SHORTAGE

A University of Queensland researcher believes "toxic kitchen culture" is partly to blame for a predicted shortage of almost 60,000 chefs in Australia by 2023. About 80 apprentices interviewed in Brisbane…

SCHOOL OF HOSPITALITY TAKES THE CLASS ROOM INTO YOUR CLUB

With the rise and rise of elevated offers that Clubs are providing in today’s vibrant hospitality industry, staff development has never been more critical. CHP School of Hospitality has identified an…

HOW DISENGAGED EMPLOYEES AFFECT YOUR BOTTOM LINE

According to a recent Gallup State of the Workplace Survey, only 33% of employees are engaged at work, which means 67% of our employees are checked out. According to Gallup, “Employee engagement is the…

SCHOOL OF HOSPITALITY TAKES THE CLASS ROOM INTO YOUR CLUB

With the rise and rise of elevated offers that Clubs are providing in today’s vibrant hospitality industry, staff development has never been more critical. CHP School of Hospitality has identified an…

INDUSTRY NEWS

Child on machines at Sydney Club. It could happen to any of us. It only took a moment and a lack of attention but a large Sydney club has been fined almost $6000 for allowing a toddler to play a gaming…

IT’S GETTING TOUGHER TO FIND AND KEEP FRONTLINE GAMING STAFF – SO WHAT’S CHANGED

Twenty years ago the role of front line staff in a club or hotel involved many more hands on practical skills than it does today.   There were coins in machines, and later notes, which would get jammed…