Some clubs and pubs still do their own frontline recruitment – placing and vetting applications through sites like Seek, spending a lot of time and money assessing entry level applicants and then going….
Is the industry facing a staff shortage or a skill shortage and what is your company culture doing to attract and retain great staff? Sit in on Part 1 of this exclusive Drop Workshop to discover more. ….
According to McCrindle Research, Australia’s leading social researchers, an effective leader is someone who can communicate rationally, connect relationally, manage practically and lead directionally….
Time is running out to get your application in for the CMAA National Bursary Awards 2017. There are 23 individual study grants available to suit all club managers and aspiring managers, including four….
Australian employees will now have their casual employment calculated towards their redundancy entitlements as a result of a recent Fair Work Commission ruling. The Commission upheld an appeal made….
Industry wide, there has been a great deal of heated debate surrounding the cause of the shortage of skilled industry professionals - in particular, qualified chefs. While some state that ‘Gen Y’….
RSL NATIONAL 100TH CONFERENCE 6 June 2016 Sofitel, Collins Street, Melbourne Sofitel, Collins Street, Melbourne 2016 will see the RSL National Conference commemorate 100 years of serving….
Article courtesy of Marlowe Bennett & Michelle Watson from BENCHMARQUE – one of Sydney’s leading hospitality and event recruitment agencies. They presented the recent Drop Workshop “WAYS TO….
It’s no secret how hard it is to find and keep great hospitality staff. But we can share some great tips on the best ways to go about it…and much more in our FREE half day workshop with BENCHMARQUE’S….
By Guest Contributor Steve Browne, President, Client Services, Raving Consulting, Reno Nevada In this three-part series, we are going to focus on Customer Service Recovery. That is, we are going to….