FIVE KEY WAYS TO USE FACIAL RECOGNITION IN CLUBS

Interest in facial recognition technology has been increasing for some time now but COVID 19 caused an exponential jump. The recent jump due to COVID is understandable because it is fairly clear that…

GAMING AND MARKETING - BOOTCAMP BASICS

This intensive one day course covers the basic information you will need to understand all the latest gaming management and marketing techniques used in the gaming industry – and how to apply them to…

HOW DISENGAGED EMPLOYEES AFFECT YOUR BOTTOM LINE

Are your non-engaged employees sabotaging your organization? According to a recent Gallup State of the Workplace Survey, only 33% of employees are engaged at work, which means 67% of our employees are…

BASIC GUIDELINES FOR YOUR CUSTOMER SERVICE TEAM

We all appreciate the importance of a strong customer service or gaming host team and their effectiveness when it comes to our club or pubs bottom line. However, we rarely arm them with a set of guidelines…

IN-HOUSE DESIGNER & JOINER VS OUTSOURCED DESIGN

In-House Designer and Joiner Vs Outsourced Design You may be thinking about upgrading your gaming room, but you don’t know where to start. No doubt you’re wondering what designer or design team…

2021 – THE NEED FOR CHANGE

The impact of Covid-19 restrictions and lockdowns have seen many people reconsider their work and lifestyle priorities during 2020. There are a few common themes such as social distancing and mask wearing,…

BIG DEMAND FOR FACIAL RECOGNITION IN 2021 – GETTING IT RIGHT.

It seems like 2021 will see many venues install facial recognition systems. There’s a rising recognition of the benefits the facial recognition can deliver – ranging from enhancing VIP programs to…

CROWN INQUIRY COULD SPELL TROUBLE FOR NSW PUBS AND CLUBS

While the level of AML/CTF compliance in clubs and pubs across Australia is very high, the recent developments in the external investigation commissioned by ILGA in NSW into Crown casino has the potential…

ETHICS AND CONFIDENTIALITY FOR GAMING STAFF

No matter where we look these days, the news feeds are filled with what seems like a never-ending lack of morals and principles. And in today’s world of social media, what happens behind closed doors,…

NEW COVIDSAFE COMPLIANT 2-FACTOR SIGN IN SYSTEM FROM SINT

Register.Me is an integrated COVIDSafe and compliant sign in system new to the market. Inspectors across the country are losing patience with venues not maintaining COVIDSafe regulations and are quickly…