Drop Goss

All the latest news, views and industry reviews from here and overseas.

WHAT TO SEE AT THE AHG: NEW INNOVATIVE SOLUTIONS FOR HOSPITALITY AND GAMING MODERNISATION AT THE AHG EXPO 2020!

The Australasian Hospitality and Gaming (AHG) Expo returns to the Brisbane Convention Centre on March 18 and 19. The AHG Expo brings industry-leading ideas and technology together in one location and is…

ARE UNTIDY BATHROOMS HURTING YOUR BUSINESS?

With heightened awareness of the risks of contracting coronavirus in recent weeks, keeping venues as clean as possible has become an imperative. As perception is reality for many, it is important to make…

2020 MARKETING/GAMING MASTERCLASS & WORKSHOP. NEW DATES. NEW LOCATIONS.

It is more than likely that Gaming delivers the majority of your club’s revenue and Marketing is the vital link in player development, player experience and communications with your gamers, yet these…

MACAU GAMING REVENUES FALL 87.8% IN FEBRUARY

Macau’s casino industry experienced an 87.8% decline in gaming revenue during February as the gaming market grappled with travel restrictions and a two-week shutdown brought about by the country’s…

CROWN CASINO SYDNEY: FIRST LOOK INSIDE LUXURIOUS BARANGAROO HOTEL

Lapping up a life of luxury, including your own spa-pool and even a 24-hour butler service, a stay at the new Crown Towers in Sydney’s Barangaroo precinct is looking to live up to every cent of its $2.2…

IGT’S NEW FIREBALL GAMES DELIVER ADDITIONAL TWIST TO THE WORLD’S MOST POPULAR FEATURE STYLE

Hold and Spin mechanics on game features in both NSW and QLD remain a significant segment of any gaming floor. In NSW Clubs there are over 30% of this style of game, and for NSW Hotels the market is even…

IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend the…

A BEGINNERS GUIDE TO THE AGE

The Australasian Gaming Expo (AGE) is the largest, most comprehensive, and longest-running Gaming and Hospitality tradeshow in Australia. The AGE covers 19,000 square metres of exhibition space, and…

THE TOP ACCOUNTING CHALLENGES SMALL CLUBS AND HOTELS FACE – AND HOW TO FIX THEM

In a recent survey on Small Business Accounting* only 25% of companies with less than 25 employees, and 46% of companies with 25-50 employees have a specialist CFO or executive level accountant within…

BASIC GUIDELINES FOR YOUR CUSTOMER SERVICE TEAM

We all appreciate the importance of a strong customer service or gaming host team and their effectiveness when it comes to our club or pubs bottom line. However, we rarely arm them with a set of guidelines…

LEADING INNOVATORS TAKING CENTRE STAGE AT 2020 MAX AHG EXPO

It’s one of the hospitality and gaming industry’s premier events – a one-stop-shop for business owners and managers to discover cutting-edge technology, exciting innovations and must-have services.…

MEET YOUR 2020 NATIONAL GOVERNANCE AND MANAGEMENT CONGRESS SPEAKERS

The National Governance and Management Congress provides the perfect prelude to the AHG Expo. Held in the Brisbane Convention and Exhibition Centre on Tuesday March 17, this year’s Congress will look…

PLUB DESIGN RENEWS COMMUNITY CLUBS INTO CONTEMPORARY SPACES

Appealing to a changing local and younger demographic group for a club with an older style venue can be difficult, particularly in the face of growing competition from cashed up hotels and restaurants.…

AUSTRALIAN GAMING STATISTICS – 35TH EDITION RELEASED BY QLD TREASURY

Australian Gambling Statistics is a comprehensive set of statistics related to gambling in Australia, covering the entire range of legalised Australian gambling products. The publication has been produced…

OLD PHOTOS OF HOTELS CAPTURES HISTORIC PUB LIFE

For generations of Sydney pub-goers, a Tooth and Co establishment was the place to go for a good time. At one point, the family company, founded in 1835, owned, ran, or brewed for hundreds of hotels…

DEVELOPING YOUR PLAYER DEVELOPMENT TEAM

Three ways to keep enthusiasm from turning to frustration Being a host isn’t the easiest job in the world. Don’t get me wrong, in the many years that I have been in the business, I have met some of…