Drop Goss

All the latest news, views and industry reviews from here and overseas.

ARE CLUBS TOO COLD FOR WOMEN?

It’s long been known that men have a slightly higher body temperature than women. As a result, “most office buildings set temperatures based on a decades-old formula that uses the metabolic rates of…

NEW RESEARCH ON VICTORIANS AND GAMBLING

A recent research report was released this month on gambling among Victorians, providing insights into gambling activity among different demographic groups. The report published in 2021 was based on data…

ECLECTIC REBIRTH – THE GENERAL GORDON HOTEL RISES FROM THE ASHES

Following a fire that saw Sydenham icon, The General Gordon Hotel, lie dormant for nearly three years, the pub has been reborn in a way that pays tribute to its theatrical past. From its decorated army…

Less machines and more space

In June 2020, when clubs started to reopen (in NSW) only 70% of the machines in the state were operational with one person per 4m2 restrictions in place. By February 2021 the number of operational machines…

CYBER-ATTACKS ON THE RISE AS FLEXIBLE WORKING INCREASES

When COVID-19 industry wide lockdowns hit clubs and pubs there was a quick transition to a remote workforce. Since reopening, Zoom board and management meetings have been introduced as a permanent fixture,…

KEEP YOUR PATRONS HAPPY BY CHOOSING QUALITY TITO TICKETS.

Technology can certainly be challenging at times, and there is nothing more frustrating than a printer malfunction. One of the most common malfunctions is a printer jam, which always seems to occur when…

PREDICTIONS FOR LOYALTY IN 2021

Each year The Point of Loyalty publish a survey and analysis of customers perceptions of the benefits of loyalty programs. The report is well known to the hospitality industry. In January, Adam Posner…

FALLING SHORT OF WOMEN IN LEADERSHIP

The total number of female Key Management Personnel in Gaming & Hospitality has failed to reach 30%. Helen Galloway, CEO of Women in Gaming & Hospitality Australasia says, "we advocate for…

IN THE NEWS

1. NSW Nationals party room unanimously opposes introduction of pre-paid gambling cards A proposal to introduce pre-paid gambling cards in NSW has been unanimously opposed by the Nationals’ party room,…

IN-HOUSE DESIGNER & JOINER VS OUTSOURCED DESIGN

In-House Designer and Joiner Vs Outsourced Design You may be thinking about upgrading your gaming room, but you don’t know where to start. No doubt you’re wondering what designer or design team…

2021 – THE NEED FOR CHANGE

The impact of Covid-19 restrictions and lockdowns have seen many people reconsider their work and lifestyle priorities during 2020. There are a few common themes such as social distancing and mask wearing,…

10 ESSENTIAL ELEMENTS FOR ANY GREAT AUSSIE PUB

Ever since the first settlers arrived with a penchant for rum, pubs have been a vital part of Australian culture. Places to nibble Nobby's nuts and swear at the footy; watering holes to swap stories and…

THE NEW RULES OF MILLENNIAL MARKETING IN 2021

If last year was the wake-up call for Millennials, buffeted by the economic and social storm of the pandemic, this year represents a resetting of priorities. Millennials, which range from 25 to 40 years…

SMART PUPS FUNDRAISER 2021 AT THE PADDO

Smart Pups is a not-for-profit charity organisation based on the Sunshine Coast in Queensland, Australia that specialises in providing trained service dogs to assist children with special needs such…

NOW YOU CAN MAKE CASH DONATIONS AT THE ATM

Australia’s leading independent ATM deployer, Banktech, has begun converting many of its 2,500 CashConnect ATM Plus devices with technology that will allow people who prefer to use cash to easily donate…

BIG DEMAND FOR FACIAL RECOGNITION IN 2021 – GETTING IT RIGHT.

It seems like 2021 will see many venues install facial recognition systems. There’s a rising recognition of the benefits the facial recognition can deliver – ranging from enhancing VIP programs to…