Drop Goss

All the latest news, views and industry reviews from here and overseas.

GAME VARIETY PROVES TO BE POPULAR AMONG PLAYERS

Over the last 10 years there has been a change in the types of games that remain popular in the market. While this has been good for turnover results up until now and with a change in the economic environment,…

ILLEGAL OFFSHORE GAMBLING WEBSITES TARGETING AUSTRALIANS TO BE BLOCKED

Illegal offshore gambling websites ripping off Australians will be blocked under new measures announced by the Federal Government. Communications Minister Paul Fletcher said too many people were losing…

3 WAYS HOTELS & CLUBS CAN ATTRACT AND RETAIN MILLENNIALS

Millennials have surpassed Baby Boomers as the largest generation in total numbers around the world. One of their most notable qualities to the marketing industry: they’re extremely brand loyal. While…

AI INDICATES PLAYERS CAN’T DETECT HOLD

Earlier this year The Drop published results of a research paper by a professor at UNLV who claimed players couldn’t detect a change to the machine hold percentage. There were some limitations in the…

2019 REPORT ON GAMBLING PARTICIPATION NSW

The full report has lots of information relevant to operators and manager in the industry and should be read carefully when time allows. Many of the questions in the survey covered areas that are potential…

IGT’S NEW MULTIGAME MS LEGENDS DESIGNED TO ATTRACT JACKPOT HUNTERS

In every club we see players walking around banks of SAP machines looking for the highest available jackpot on a game to play. While a top jackpot win of $5000 or $8000 is great, what most players are…

WHY DO I KNOW MORE ABOUT YOUR VENUE THAN YOU DO?

Adapted for an Australian audience from an original article by Deana Scott, Raving CEO We now live in an age where our customers are more educated about our product than ever before. According to a…

DEALING WITH EMPLOYEE THEFT

Employee Theft from a restaurant, hotel, or bar is a term that is used when an employee steals cash, food, ingredients, or supplies while working on the job. In the eyes of the law, employee theft is just…

THREE KEY TIPS FOR SUCCESS IN THE RESTAURANT INDUSTRY

Sophie Gilmour is a veteran when it comes to hospitality. Having co-founded and sold multi-site restaurant Bird on a Wire, she is now pouring all her valuable learnings into her new venture, Delicious…

GTA WORLD COUNT OF GAMING MACHINES

The Gaming Technologies Association (GTA) is a strong supporter of honest and balanced information on the Australian gaming industry.   Each year the World Count of Gaming Machines Report, commissioned…

LOYALTY: FOR LOVE OR MONEY 2019

Here are the latest insights and trends in loyalty in Australia and, for the first time, New Zealand from “The Point of Loyalty”. Download the Executive Summary to find out things like “Do brands…

BRITISH CHEF BLASTS SYDNEY, AUSTRALIA FOR ITS ‘SMUG’ FOOD SCENE

Australians have an “overweening and completely unjustified sense of smugness” when it comes to our local cuisine, a top British chef claims. In a piece for food magazine Nobel Rot, chef Alastair…

STAFFING CHALLENGES: OUR INDUSTRY’S NUMBER ONE PROBLEM

Raving Consulting are specialists in the Indian Gaming Market in the USA. With a regular and long-term player market, fully integrated business based on a similar structure, and a local mix of employees,…

NEW FB ALGORITHM USED BY ONLINE GAMING COMPANIES

A dangerous idea married to a dangerous technology Forbes recently published an article on Facebook about its potential legal action against a relatively unknown company, The Spinner.  According to…

CCM TRAVEL LEADS AUSSIE STUDY TOUR TO SAN FRANCISCO, LA AND G2E 2019 IN VEGAS

Last week 165 of Australia’s leading senior club managers mainly from NSW and QLD, returned from the CCM Travel G2E 2019 USA tour. As well as 3 days at the G2E Expo in Vegas the executives were all treated…

ON THE BUSIEST OF NIGHTS BTG PRODUCTS CAN MAKE CLUB OPERATIONS MORE MANAGEABLE

Two-way Radios Handheld mobile two-way radios have been used for decades in clubs and they continue to be the most important communications device for operational staff. Any medium to large multi-storey…