We all know that rewarding members with points on their membership card is one of the key components of any loyalty program. It is one of the methods used to encourage return visits to your venue and to cultivate a long-lasting, loyal customer base which is essential in a competitive gaming environment.
To continue creating the best possible customer experience, it’s got to be as easy for members to redeem their points as it is to earn them. By making this process seamless and offering tangible rewards customer engagement and patronage will increase.
To ensure the redemption process is easy for your customers, Next Payments offer exclusive and patented ATM software that allows members to use their loyalty points to pay for ATM transaction fees. You can set the amount of points required to offset the ATM charge based on the member’s status, for example, charge top-tier members fewer points for an ATM transaction in recognition of their loyalty.
Bringing intelligent and modern ways into your venue to assist with point redemption will also reduce your venues points liability, having a positive impact on your balance sheet.
If you think this technology is right for your venue, or if you want to find out more about the system talk to Next Payments today.
Tel. 1300 659 918.