NSW Clubs

POST COVID-19 SUPPORT

TIPS FOR SANITISING GAMING MACHINES

Released May 26, 2020

With some light at the end of the tunnel regarding the re-opening of your gaming rooms, we’ve put together some best practice tips regarding cleaning your gaming machines (EGMs) to protect the health of your patrons, personnel and the machines themselves. Most EGMs feature touch screens and button panels, so the choice and method of […]

IGT’S VIRTUAL SHOWROOM

Released May 26, 2020

The Marketing and Sales team for IGT were excited about introducing their new game range Fireball with three new games, and Mighty Strike with two new games as well as featuring two Fortune Palace games due for release in May. With the cancellation of the AHGE for this year IGT’s have prepared a “Virtual Showroom” […]

DON’T SWITCH MACHINES OFF –iSOLATE THEM

Released May 26, 2020

IGT’s Systems customers to get an intelligent solution for social distancing of gaming machines IGT has responded to the multiple challenges potentially facing clubs and pubs in NSW with an intelligent alternative to switching off every other machine in a gaming room. Although the social distancing requirements for gaming are currently unknown, many in the […]

IGT PROVIDES SUPPORT TO ASSIST CUSTOMERS IN REOPENING PHASE FOR 1 JUNE

Released May 24, 2020

Contact your IGT Territory Managers for support   The IGT NSW territory managers have a suite of offers to assist clubs and hotels in preparation for the reopening phase on 1 June. The support options for club and hotel customers include: arranging service support for machine and floor moves updating to brand new Fireball games […]

REOPENING CHECKLIST FOR GAMING

Released May 24, 2020

It will be a different world for all clubs and hotels as we start to reopen on 1 June 2020. We are still waiting to confirm some details, but there are things we can pre-prepare now ready for reopening with social distancing and 1 person per 4 meters square rules, up to 50 allowed from […]

GAMING FLOOR DESIGN – SOCIAL DISTANCING IN GAMING

Released May 24, 2020

When clubs and hotels reopen on 1 June there will be restrictions on the number of players allowed in the gaming area. There must be 1.5 meters between machines and the gaming room will be capped at up to 50 players, based on the size of the venue, with only 1 person per 4 square […]

WITH LIMITED NUMBERS IN THE GAMING ROOM, WHICH ONES DO I SWITCH OFF?

Released May 24, 2020

In the new post – COVID-19 gaming realm there will be some alterations to how we have traditionally set up a gaming floor. While this will be different for every club based largely on size, and social distancing rules, here are a few things to consider 1. Switch off or storage? The gaming floor will […]

THE SHOW OF CLEANING IN A POST CORONAVIRUS WORLD FOR CLUBS AND PUBS

Released May 24, 2020

Clubs, casinos, restaurants, and pubs across Australia were just coming to terms with new cleaning regimes when the government closed our businesses down.

Insights: Q&A with….

Part 2

Q&A WITH JOHN VAN WAARD. PART 2

Released February 27, 2017

Duration 6m 20s

In the second part of this interview series,  John discusses gaming data: How gaming managers use it, what are the most underutilised elements, how data can be used to reward behavioural rather than transactional activity and what’s more important – micro data or big trends.

Part 1

Q & A with John Van Waard. Part 1

Released February 19, 2017

Duration 6m 31s

In part one of this interview series John discusses gaming data: How gaming managers use it, what are the most underutilised elements, how data can be used to reward behavioural rather than transactional activity and what’s more important – micro data or big trends.

Part 2

Q&A WITH COL BENTLEY: PART 2

Released February 4, 2017

Duration 9m 32s

Part 2 of an in-depth discussion with IGT State Sales Manager (NSW/ACT) Col Bentley. Col reveals how to maximise impact on your gaming floor, where customers get the best "bang for their buck" from IGT and offers his best advice for a venue.

Part 1

IGTGA: Q&A WITH COL BENTLEY

Released January 29, 2017

Duration 9m 52s

In Part 1 of an in-depth discussion with IGT State Sale Manager (NSW/ACT) Col Bentley. Col talks how the sales process works when it comes to EGM's, the benefits of developing strategic partnerships over transactional sales and the benefits of being first to market with a new gaming product.

Q&A with Daniel Grady, COO Wests Campbelltown. Part 2.

Released August 17, 2016

Duration 10m 06s

In the second part of this interview West Campbelltown’s Daniel Grady shares his thoughts on what to consider when choosing a new link; what are the most important things to get right on a gaming floor; and the impact bonus options, like points play, has on gamers activity.

Q&A with Daniel Grady, COO Wests Campbelltown. Part 1.

Released July 21, 2016

Duration 10m 34s

An insightful interview with West Campbelltown’s Daniel Grady where he gives his views on what needs to be considered when making new machine purchases; the need to take player requests into consideration; whether they purchase on performance or market fit; the importance of links in the mix and providing separate links for different players.

Marketing & Communication

Part 2

Part 2: Q&A On Social Media and Big Data with Laurel Papworth

Released May 3, 2016

Duration 6m 09s

Laurel answers questions on Facebooks role in social media, how websites track you online and more

Part 1

UTILISING SOCIAL MEDIA AND BIG DATA TO UNDERSTAND THE CUSTOMER BY LAUREL PAPWORTH

Released April 25, 2016

Duration 41m 47s

Laurel Papworth is recognised as one of the top Social Media Influencers in the world. She consults globally to companies globally – from banks to broadcasters and even to State and Federal Government. This is Laurels’ keynote address from the IGT VIP Customer Forum earlier this year.  Laurel explains how to harness the power of Social Media to attract more targeted customers to your venue.

Development

THE OUTLOOK FOR BUSINESS & THE LEISURE DOLLAR WITH PAUL CLITHEROE

Released May 16, 2016

Duration 57m 52s

"Money Man", Paul Clitheroe’s keynote address from the IGT VIP Forum, earlier this year. Clitheroe takes a look at the Australia economy and the three main influences he believes that are affecting the club/pub and gaming industries.

Part 4

LUNCH WITH ROSS GREENWOOD: INDUSTRY PANEL DISCUSSION

Released May 3, 2016

Duration 21m 36s

Hosted by Mark Jolliffe, Director of Ray White Hotels Asia Pacific, the panel features Mark Malloy, Owner of the Railway Hotel Lidcombe and Panania Hotel; Greg Russell, Principal of Russel Corporate and Edward Camilleri, CEO of Revesby Workers’ Club.

Part 3

Q&A WITH ROSS GREENWOOD

Released April 25, 2016

Duration 3m 12s

Ray White Hotels Director Andrew Joliffe poses a couple of key questions to business and finance guru Ross Greenwood.

Part 2

GAMING IN AN AGEING & UNCERTAIN WORLD BY ROSS GREENWOOD

Released April 15, 2016

Duration 22m 20s

Hosted by Mark Jolliffe, Director of Ray White Hotels Asia Pacific, the panel features Mark Malloy, Owner of the Railway Hotel Lidcombe and Panania Hotel; Greg Russell, Principal of Russel Corporate and Edward Camilleri, CEO of Revesby Workers’ Club. The second part of business and finance guru Ross Greenwood’s keynote address at the Drop lunch in Sydney.

Part 1

GAMBLING IN AN AGEING & UNCERTAIN WORLD BY ROSS GREENWOOD

Released April 13, 2016

Duration 24m 07s

Business and finance guru Ross Greenwood’s keynote address at the recent Drop lunch in Sydney. Ross looks at the fragmented gaming and wagering market and the opportunities and areas of concern in coming years.

Education

Module 5

COMMON MACHINE FIXES – PARTS OF A GAMING MACHINE YOU SHOULD NEVER TOUCH.

Released July 6, 2016

Duration 01m 26 s

Some things need to be left to the experts. In this final module IGT’s Kon Papas shows you what parts of a gaming machine you should never touch and when it’s time to call in the techs.

Module 4

COMMON MACHINE FIXES – MAIN PARTS OF A GAMING MACHINE AND WHAT THEY DO.

Released July 5, 2016

Duration 02m 58s

IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 4 takes you around the main parts of a common gaming machine and what they do.

Module 3

COMMON MACHINE FIXES – HOW TO REMOVE THE STACKER BOX

Released July 5, 2016

Duration 01m 34s

IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 3 shows you how to remove the stacker box.

Module 2

COMMON MACHINE FIXES – HOW TO CLEAR THE TICKET PRINTER

Released July 5, 2016

Duration 01m 36 s

IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 2 shows you how to clear the ticket printer.

Module 1

COMMON MACHINE FIXES – HOW TO CLEAR A BILL ACCEPTOR JAM

Released July 5, 2016

Duration 01m 43 s

IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module I shows you how to clear a bill acceptor jam.

Module 2

LOYALTY Q & A

Released March 27, 2016

Duration 5m 43s

David answers questions about what is the most important data to collect, what are different venues doing with loyalty, is tiering relevant and more.

Module 1

LOYALTY & HOW IT IMPROVES TOP LINE GROWTH

Released March 27, 2016

Duration 5m 12s

David explains the part a well-structured and targeted loyalty program plays in increasing the profitability of your venue. He also explains the Recording, Rewarding and Repeating process of a successful process.

Module 3

SAMPLE FLOOR LAYOUTS FOR DIFFERENT VENUE TYPES

Released March 14, 2016

Duration 11m 21s

Tony Donnelly presents examples of floor layouts for a large pub, a NSW club and a casino environment – and all the considerations associated with designing an effective floor for each different venue type.

Module 2

Q&A SESSION WITH TONY DONNELLY

Released March 13, 2016

Duration 06m 36s

Tony answers questions on bank sizes, creating movement and light on the gaming floor, privacy and more.

Module 1

TOP SIX THINGS YOU NEED TO KNOW ABOUT GAMING FLOOR DESIGN

Released March 1, 2016

Duration 12m 12s

Presented by Tony Donnelly, Director of Donnelly Design. Tony is a specialist in layout and design for gaming floor installations with over 20 years industry experience. In this module Tony takes you through the six key considerations when planning your gaming floor for maximum return on investment.

Hero Products

MIGHTY STRIKE IMMORTAL SHOGUN AND BLACK KNIGHT

Released March 17, 2020

New art themes designed to appeal to male players in outdoor and high denom gaming areas. 1 cent to $1 bet options appeal to all levels of gamer.

FORTUNE COIN AND FORTUNE CHARMS

Released March 17, 2020

Long term successful games that are aimed to give lower tier time-on-device players an entertaining option. Lower jackpots and dynamic bonuses based on a player’s bet gives medium-high tier players an option to add to the game volatility.

FIREBALL MONEY BEANS EXPRESS

Released March 17, 2020

A hold and spin feature mechanic with a $1 bet option on a well-known familiar game retaining its popular additional game feature. A great favourite among regular players. Click on the video link below >>>  

FIREBALL JEWEL OF ARABIA EXPRESS

Released March 17, 2020

Overlaid Fireball symbol means they are no longer blockers so players can achieve line wins and a feature trigger at the same time. Click on the video link below >>>

FIREBALL BLUE MOON II EXPRESS

Released March 17, 2020

Strong game performance on Max charts in NSW & QLD. Combines a hold and spin game style with a favourite theme. Low cost to cover as well as a $1 bet option covers both ends of the regular player spectrum. Click play on the video link below >>>

IGT’S NEW FIREBALL GAMES DELIVER ADDITIONAL TWIST TO THE WORLD’S MOST POPULAR FEATURE STYLE

Released February 11, 2020

Hold and Spin mechanics on game features in the market are still growing in market share in both NSW and QLD. There are currently over 35% of this style of game in clubs and over 55% in hotels.  Most manufacturers now have their own version of the popular feature style. IGT, who’s strength in recent […]

IGT GAME DESIGNS MOVES THE FOCUS TO THE PLAYER

Released November 19, 2019

With over 27% on average of Hold and Spin style product on gaming floors in NSW clubs and with numbers growing, there are lots of similar or cloned games in the market. The performance is there, and it makes sense to buy a good number of these games, but to our regular customers, who rarely […]

IGT’S NEW MULTIGAME MS LEGENDS DESIGNED TO ATTRACT JACKPOT HUNTERS

Released November 19, 2019

In every club we see players walking around banks of SAP machines looking for the highest available jackpot on a game to play. While a top jackpot win of $5000 or $8000 is great, what most players are actually looking for is the highest 2nd level or major jackpot, rather than the grand jackpot. They […]

SEGMENTING THE GAMING FLOOR BY PLAYER AND GAME TYPE

Released August 11, 2019

We used to segment the gaming floor by denomination groups but most games these days are available as multidenomination product. This means many gaming floors are no longer providing organised spaces for different types of gamers. By segmenting the gaming floor by game type and player type, we can make the gaming room more comfortable. […]

SNEAK PEEK – SCARAB COMING SOON

Released August 11, 2019

Segmenting your gaming floor requires a mix of games to suit all players. IGTs soon to be released Scarab is aimed at the regular day players wanting to have some fun and spend some time on the games with 1c only and 50c cost to cover. A global top performer localised for the Australian market. […]

LET THE NSW SALES TEAM PREPARE A BUSINESS REVIEW FOR YOUR CLUB

Released August 11, 2019

Did you know the IGT Sales team can prepare a personalised Business Review for your club? The business Review is a document tailored to your club and includes solutions to resolve current game performance issues, and new game and machine recommendations based on your data.  The Business Review will put you in the picture in […]

GAME VARIETY PROVES TO BE POPULAR AMONG PLAYERS

Released August 11, 2019

Over the last 10 years there has been a change in the types of games that remain popular in the market. While this has been good for turnover results up until now and with a change in the economic environment, player investment is changing too. The smaller players are getting burnt on the new style […]

PRODUCT TEST DRIVE: IGT “OCEAN MAGIC”

Released October 17, 2017

Most clubs are having issues with their hold percentage in recent years with the addition of very popular standalone progressive and link games to the market. These games, from all manufacturers, are the games the players want, and they are earning high net per machine per day for the clubs, so we must have them […]

Part1

Q&A WITH PATRICK BRIMMER, HEAD OF PRODUCT IGT ANZ

Released September 24, 2017

Duration 8m 34sec

An exclusive interview with IGT's Patrick Brimmer at this year's AGE. Patrick talks about the market, the math, the features and the player experience behind the release of their Hyper Hits product.   https://vimeo.com/234169740    

ELEPHANT KING & HYER HITS TOP CHARTS

Released August 31, 2017

AGE 17 saw the launch of our Hyper Hits™ and our Prize Disk™ games and we’re seeing strong, early performance on the new game reports from MAX. Jumbo Turnover & HOLD! Prize Disk Elephant King is easily the number one game in average daily revenue, with an ADR of $677 … and it’s also delivering […]

TITANIUM PUNCHES ABOVE WEIGHT IN OPENING ROUND

Released March 14, 2017

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PRODUCT TEST DRIVE: IGT “HYPERHITS”

Released December 18, 2016

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